Faridabad Police Bust Illegal Call Centres, Arrest 28 Suspects

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Faridabad, India – In a significant crackdown on cybercrime, Faridabad police on Sunday busted two illegal call centres and arrested 28 suspects for allegedly duping foreign nationals under the guise of providing technical support. The operations, led by Assistant Commissioner of Police (Cyber) Abhimanyu Goyat, resulted in the seizure of six mobile phones and 50 laptops from the suspects.

The police executed raids at two separate locations based on tip-offs received on July 20. The first raid took place at a fake call centre in Sector 86, leading to the immediate arrest of Yash Taneja, Avidip, and Chirag Arora. Further investigation revealed the involvement of additional suspects, including Deepika Arora, Hemant Tiwari, Lavi Guglani, Aethil Gulati, and Sahil Sodhi. The mastermind behind the operation, Sameer Srivastava, was also apprehended and is currently under a five-day police remand.

Goyat stated, “We received tip-offs on July 20, based on which we formed the teams and conducted raids in a fake call centre in Sector 86. The operation led to the immediate arrest of Yash Taneja, Avidip, and Chirag Arora. Further investigation unveiled the involvement of Deepika Arora, Hemant Tiwari, Lavi Guglani, Aethil Gulati, and Sahil Sodhi, who were apprehended. The mastermind behind the operation, Sameer Srivastava, who was responsible for generating the fraudulent calls, was also arrested and is currently under a five-day police remand.”

Another raid was conducted in the YMCA area by a joint team from Cyber Police Ballabhgarh and Sector 7 Police Post. This operation resulted in the arrest of 17 people, including five women, and the confiscation of 45 laptops and one mobile phone. Later, two additional suspects, Apson and call centre manager Rakesh, were arrested in Delhi, with two mobile phones recovered from them.

The suspects posed as technical support representatives for prominent companies, operating through fake toll-free numbers. They deceived foreign nationals into believing they were receiving legitimate customer service, using remote access tools like AnyDesk, TeamViewer, and UltraViewer. The fraudsters misled their victims about non-existent issues such as personal information at risk, multiple hackers connected, and financial information leaks, extorting money to “resolve” these fabricated problems.

Rajesh Tandon, deputy range officer (west) of the forest department, stated, “This is likely an animal that could be part of Schedule 2 of the Wildlife Protection Act. The woman told us she found these horns in Ladakh where she had travelled to recently from Delhi. She says she did not buy them, but simply found them while trekking and decided to bring them with her.”

Delhi Police at the IGI airport confirmed that a first information report had been registered against the woman, and she has been “bound down by law.” A senior police officer mentioned, “We have initiated legal action against her as part of the Wildlife Protection Act and she will have to appear for a probe as and when asked. At present, she is not flying back to Canada.”

The bust is a significant step in combating cybercrime in the region and highlights the ongoing efforts of law enforcement agencies to protect citizens from fraudulent activities.

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