Haryana Police Launch “PVR Model” in Gurugram — Aims to Curb Rising Online Frauds

Director General of Police unveils awareness-driven “Pause, Verify, Report” strategy at Gurugram townhall to empower citizens against cybercrime

Dateline: Gurugram | December 9, 2025, Asia/Kolkata

Summary: In a move to counter surging online frauds and cyber-threats, the Haryana Police — under leadership of O.P. Singh — has unveiled the “PVR Model” in Gurugram. The initiative urges citizens to Pause before responding to suspicious contacts, Verify authenticity, and Report dubious activity. The campaign comes amid increasing cybercrime cases in the city and will include public-awareness drives, digital safety workshops, and direct support channels via police helplines.


What is the PVR Model?

The “PVR Model” stands for Pause, Verify, Report — a simple yet potent three-step guideline aimed at curtailing online scams, phishing attempts, identity theft, financial fraud and other cyber-threats. The concept was introduced by Haryana’s DGP at a townhall in Gurugram this week. Police officials described it as a behavioural “hack” for citizens — encouraging them to pause and think, verify identities if contacted by unknown numbers or profiles, and report suspicious communications or websites promptly to police. The model is designed to be easy to remember and implement, making it accessible to even non-tech-savvy users.

Why now? Surge in cybercrime cases triggers concern

Gurugram — a fast-growing urban hub with heavy digital penetration — has witnessed a rising tide of cyber-fraud reports: from social-media scams luring youths into fake job offers or romantic liaisons, to stock-market frauds, online extortion, identity theft, and phishing attacks. Many victims have lost life savings or been dragged into criminal cases without realising. Authorities say that while traditional crimes are being addressed, cybercrime is evolving rapidly — exploiting people’s trust and lack of awareness.

Senior police officers argued that law enforcement alone cannot tackle this — citizens need to exercise caution and vigilance. That realisation led to the launch of the PVR campaign, focusing on awareness, prevention and timely community reporting instead of relying solely on after-the-fact investigation.

Townhall launch — key highlights and public response

The townhall event in Gurugram saw officials from multiple police desks, cyber-crime units, and community-outreach teams. Alongside the DGP, digital-forensics experts, local civic volunteers and social-media influencers participated to explain the model. Officials illustrated common fraud patterns — fake job alerts, phishing links, false stock-market schemes — and demonstrated how Pause and Verify can save people from falling prey.

Several residents expressed support. A local shop-owner said: “We get spam calls and messages almost daily asking for OTPs or payments. This simple slogan will help us remember not to act hastily.” Others suggested making “PVR” visible on public billboards, WhatsApp groups, and local community boards, to spread awareness widely among youth and senior citizens alike.

Implementation plan: From workshops to police helplines

Under the new initiative, Gurugram police plan to conduct a city-wide awareness campaign. Key components include weekend digital-safety workshops in schools, colleges, residential societies; distribution of handouts and posters summarising the PVR steps; collaboration with local NGOs for outreach to senior citizens and migrant communities; and a dedicated 24×7 helpline number for immediate reporting of suspicious online activity.

Additionally, police aim to integrate the campaign with community policing: liaison officers will be assigned to residential sectors and industrial-estate clusters to respond swiftly when residents flag attempted frauds. There is also a plan to monitor emerging scam trends and share frequent alerts through official social-media platforms.

Challenges ahead — awareness alone may not be enough

Though well-intentioned, the PVR model faces inherent challenges. Not all residents are digitally connected or responsive to awareness drives; migrants and low-income workers — who often rely on shared smartphones — may miss communications entirely. Technical gaps remain: many scams originate overseas or via spoofed numbers, making tracing difficult. Law-enforcement capacity to act rapidly on every report may be constrained, given caseload and manpower constraints.

Experts caution that awareness must be backed by systemic action: swift investigation, stronger cyber-forensics, improved data-sharing between telecom, banking and policing agencies, and stricter regulations on suspicious fintech and stock-market schemes. Without these, PVR risks becoming just another slogan — unlikely to deter determined criminals or systemic fraud operations.

Why Gurugram is critical for cyber-fraud prevention

Gurugram is home to a vast IT-BPO workforce, migrant professionals, young entrepreneurs, and daily wage workers — all relying heavily on smartphones and digital payments. The city’s rising affluence and digital connectivity have also deepened exposure to cyber-risks. Moreover, the ease of anonymity online makes it easy for scammers to exploit newcomers and migrant populations — especially those unfamiliar with local context or laws.

Authorities say that in such a scenario, every citizen must become a frontline defender — not just police. The PVR approach, they argue, shifts some responsibility to individuals, building collective immune-defence against cyber-threats. If adopted widely, the model could significantly reduce first-time victims and make follow-up investigations easier by generating rapid reports.

What to expect next — from pilot to city-wide roll-out

Police plan to pilot the campaign in a few densely populated sectors and industrial-estate clusters over the next fortnight. Based on response and feedback, they aim to scale to cover the entire city by early 2026. Quarterly reviews will track number of fraud reports, successful interventions, and response time. Authorities also intend to coordinate with banks and telecom providers to block suspicious numbers and payment portals proactively.

Broader significance: A blueprint for other cities in Haryana and beyond

If effective, the PVR model could serve as a template for other cities in Haryana — and even beyond. With digital adoption rising sharply nationwide, cyber-frauds have become a key threat vector. A low-cost, awareness-driven, community-centric approach might offer the fastest way to build resilience, especially in smaller cities or towns with limited policing capacity.

Urban administrators and policy analysts believe success lies in embedding PVR in school curricula, residential-society orientations, and public-service messaging. The model’s simplicity — and its reliance on behavioural caution rather than technical complexity — makes it inclusive and scalable. For a city like Gurugram, caught between rapid growth and evolving digital risks, PVR offers hope of safer digital living.

Conclusion: PVR as a step — not a panacea

The introduction of the “Pause, Verify, Report” model is a timely and potentially impactful initiative by Haryana Police. By putting a layer of citizen awareness ahead of technology, authorities aim to curb online frauds at the root. Yet, awareness alone cannot eliminate cybercrime — it must be complemented with robust enforcement, swift action, and systemic safeguards. Gurugram has taken the first step; whether it translates into safer digital lives will depend on community participation, policing follow-through, and structural support. For now, PVR stands as a beacon of hope — and a call to stay alert.

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